RAL - Consumer information, resolution consumer litigation
In compliance with Law no. 144/2015, we inform the estimated consumers that we have entered into the consumer arbitration agreement in the form of full membership and that in case of dispute, we have alternative means of dispute resolution, namely the CIAB - Information, Mediation and Consumer Arbitration (Consumer Arbitration Court) with addresses in:
Avenida Rocha Paris, nº 103 - 4900-394 Viana do Castelo || Rua D. Afonso Henriques, nº1 - 4700-030 Braga
Or through the electronic site at www.ciab.pt.
RLL - Consumer information, resolution consumer litigation
In compliance with the law of the European Commission, through Regulation (EU) No 524/2013 of the European Parliament and the Council of 21 May 2013, facilitated by the rll platform for alternative dispute resolution between consumers and traders, relating to sales contracts or on-line services, we provide access to the European Commission through the following link: